REFUND AND RETURN POLICY-

Introduction

At SUNIL STATIONERY AND GENERAL STORES, we strive to provide the best products and customer service. If you are not completely satisfied with your purchase, we are here to help.

Returns

– Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

– Time Frame : You have 15 days from the date of purchase to return an item.

Refunds

– Once we receive your item, we will inspect it and notify you of the status of your refund.

– Credited to your bank account/UPI/source account within 5-7 working days after initiation.

Exchanges

If you need to exchange an item for a different size or color, please contact us at [Your Contact Information]. We will provide instructions for the exchange process.

Shipping

– You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

– If you receive a refund, the cost of return shipping will be deducted from your refund.

Non-returnable Items

Certain items are non-returnable, including:
– Gift
– Sale items

– Personal care items (e.g., pacifiers, teething rings)

Contact Us

If you have any questions on how to return your item, please contact us at:

[SUNIL STATIONERY AND GENERAL STORES]

Email: [email protected]

Phone:  +91- 7610134916

 

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